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Your rights in Washington

How to Get an Assisted Living Facility's Prices and Services in Writing

You don't have to tour, call a "senior advisor", or give out your phone number to learn what a Washington assisted living facility charges and what care it offers.

The law, in plain words

Charges: Washington law (RCW 70.129.030) says an assisted living facility must tell a resident or their representative, in writing and before move-in, what it charges, including anything not covered by the basic monthly rate. It must repeat this at least every two years and give 30 days' written notice before charges change. There is no state form for prices; each facility uses its own price list.

Services: Washington law (RCW 18.20.300 and WAC 388-78A-2710) says a facility must give anyone who asks a description of the care and services it offers, on the state's form: DSHS 10-351, Disclosure of Services. Memory care units must also disclose their staffing, including overnight awake staff.

See the blank DSHS 10-351 form (PDF)

How to ask (copy and paste)

Hello — I'm researching assisted living for a family member. Please email me (1) your completed Disclosure of Services form (DSHS 10-351), which Washington law requires you to provide on request (RCW 18.20.300), and (2) your full written list of charges: monthly rent for each apartment type, all care-level fees, any move-in or community fee, and how much notice you give before raising prices. Please reply by email; I'm not able to take phone calls right now. Thank you.

A facility must give you the services form on request. The law requires the written charges before move-in, so some facilities may wait until you apply — but most will send them if asked.

Make your request email

Pick a community, then copy the email. Nothing you type leaves this page.

What to look for

  • Monthly care fees on top of rent, and how your care level is decided.
  • One-time move-in or "community" fees, and whether any is refundable.
  • How much notice they must give before raising prices (at least 30 days by law).
  • Whether they accept Medicaid if your money runs out — check our directory.

Then check their record

Look up the facility in our Washington directory to open its official state inspection reports, complaints and fines.

Why "free senior advisor" websites ask for your phone number

Sites like A Place for Mom and Caring.com are not care providers. They pass your name and number to several communities, who then call you, and the community you pick pays the website a fee — often close to a full month's rent. That is why their prices are hidden until you call. We list only licensed facilities, link straight to state inspection reports, and never ask for your phone number.